Help Center
If you feel that you need a break from gambling, you can request to self-exclude your Parivo account.
Self-exclusion is a responsible gaming measure that allows you to restrict access to gambling services for a selected period.
What Is Self-Exclusion?
Self-exclusion is a voluntary restriction you can request if you would like to take a break from gambling.
Once your self-exclusion request has been processed, restrictions will apply to your account in accordance with the selected self-exclusion period and applicable Parivo policies.
How Can I Request Self-Exclusion?
To request self-exclusion, please contact our Customer Support team through Live Chat or email us at support@parivo.com.
When contacting us, clearly state that you would like to request self-exclusion from your Parivo account.
Our Support Team will guide you through the process and provide information about the available options.
What Information Should I Provide?
To help us process your request, please provide:
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Your registered email address
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Your username, if applicable
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The self-exclusion period you would like to request, if known
You may be asked to provide additional information to verify your identity or process your request.
How Long Can I Self-Exclude For?
The available self-exclusion periods and applicable conditions may vary.
Please contact our Customer Support team for information about the self-exclusion options available to you.
Can I End My Self-Exclusion Early?
Self-exclusion restrictions are subject to the terms and conditions that apply to your selected exclusion period.
Please contact Customer Support if you would like more information about whether a self-exclusion can be changed or removed.
Need Help?
If you are considering self-exclusion or would like more information about responsible gaming tools, please contact our Customer Support team through Live Chat or email us at support@parivo.com.
Our team is here to provide information and assist you with your request.