Help Center
To complete identity verification (KYC), you can upload your documents directly from your account settings.
Step 1: Open Account Settings
Log in to your Parivo account and navigate to:
My Account → Settings
Step 2: Click "Verify Identity"
In the Identity Verification section, click the Verify Identity button.
Step 3: Follow the Verification Process
You will be guided through the verification process and asked to upload the required documents.
Depending on the verification requirements, you may need to provide:
Proof of Identity
• Passport
• National ID Card
• Driver's License
Proof of Address
• Utility Bill
• Bank Statement
• Government-issued document showing your address
Step 4: Submit Your Documents
Before submitting your documents, make sure:
✓ All information is clearly visible
✓ The document is valid and not expired
✓ All four corners of the document are visible
✓ Images are clear and high quality
✓ Information matches your Parivo account details
Step 5: Wait for Review
Once your documents have been submitted, our verification team will review them.
You may receive:
• Verification approval
• A request for additional documents
• A notification if any document needs to be resubmitted
Verification Status
You can check your verification status at any time from:
My Account → Settings → Identity Verification
Statuses may include:
• Pending
• Verified
• Additional Information Required
Need Help?
If you experience any issues uploading documents or need assistance with verification, please contact our Customer Support team.
our Customer Support team is available 24/7.
You can contact us through:
- Live Chat
- Email: support@parivo.com
Our team will be happy to help you complete the process.