Responsible Gaming

At Parivo Casino, we are committed to providing a safe, enjoyable, and responsible gaming environment for all players.

Gambling should always be treated as a form of entertainment and never as a way to make money or solve financial problems.

How Can I Gamble Responsibly?

We encourage all players to follow these responsible gaming guidelines:

• Play for entertainment, not as a source of income

• Never gamble more than you can afford to lose

• Set personal spending and time limits

• Avoid chasing your losses

• Take regular breaks from gambling

• Do not let gambling interfere with your work, family, finances, or daily responsibilities

How Do I Know If Gambling May Be Becoming a Problem?

Ask yourself the following questions:

• Does gambling affect your work or studies?

• Has gambling caused problems with your family or friends?

• Do you often try to win back money you have lost?

• Have you borrowed money to gamble?

• Do you view gambling as a source of income?

• Do you find it difficult to stop or limit your gambling?

If you answered yes to several of these questions, gambling may be negatively affecting your life. Consider taking a break, using responsible gaming tools, or seeking professional support.

Where Can I Find Help?

Several organizations provide support and resources for people experiencing gambling-related problems, including:

• Gamblers Anonymous

• Gambling Therapy

• GamCare

These organizations can provide information, guidance, and support for people affected by gambling-related issues.

How Can Parivo Help?

Parivo offers responsible gaming tools designed to help players manage and control their gambling activity.

Self-Exclusion

If you would like to take a longer break from gambling, you can request self-exclusion by contacting our Customer Support team.

Self-exclusion:

• Locks your account for a minimum of 6 months

• Prevents access to gambling services during the exclusion period

• Stops promotional communications from being sent to your account

Our Customer Support team can assist you with the self-exclusion process.

Cooling-Off Period

A 7-day cooling-off period is also available for players who would like to take a short break from gambling.

During this period, access to gambling services may be restricted according to the applicable cooling-off settings.

To request a cooling-off period, please contact Customer Support.

Should I Self-Exclude From Other Gambling Sites?

If you feel that gambling is negatively affecting your life, you may also want to contact other gambling operators where you have accounts and ask about their available self-exclusion options.

Restricting access across multiple gambling accounts can help you take a more complete break from gambling.

What Is Underage Gambling?

Parivo strictly prohibits underage gambling.

You must be at least 18 years old, or meet the legal minimum gambling age in your jurisdiction, to create an account and use our services.

By registering an account, you confirm that you meet the age requirements applicable in your country of residence.

How Can Parents and Guardians Protect Minors?

Parents and guardians can take steps to help prevent minors from accessing gambling websites:

• Use passwords to protect computers, tablets, and mobile devices

• Do not leave devices unattended while logged into a gambling account

• Keep account details and payment methods private

• Avoid saving passwords on shared devices

• Use parental control or filtering software to help restrict access to gambling websites

Parental control software, such as Net Nanny and similar filtering tools, may help restrict access to gambling-related websites.

Need Help?

If you are concerned about your gambling activity or would like to learn more about Parivo's responsible gaming tools, please contact our Customer Support team through Live Chat or email at support@parivo.com.

If gambling is no longer enjoyable or is causing problems in your life, seeking support and taking a break can be an important first step.